SKYNET STORE
Frequently Asked Questions
Last updated September 15, 2026
Frequently asked questions
Where do orders ship from?
Unless a listing says otherwise, orders are prepared from Puerto Rico, USA.
Do you ship outside Puerto Rico?
Availability depends on the product and destination. Checkout or support can confirm available options.
Can SKYNET help with setup?
Support options depend on the product. Check the listing or contact support before purchase if your deployment has special requirements.
Can I request a custom build?
Some hardware may be available with custom configuration. Contact support with your requirements.
How do I start a return?
Contact support before shipping anything back so the return can be reviewed and authorized.